All unopened (still in original packaging) items can be returned within 14 days of purchase for a full refund. You will be responsible for carriage fees.
Unfortunately, due to the nature of bushcraft, we can not accept returns of items that have been opened or used unless there is a fault. We offer a 14 day no quibble guarantee if there is a fault with your product.
The majority of our products are sold with a manufacturer's guarantee, so some failures may have to be taken up with them directly. In some cases it may be best for us to deal with the manufacturer on your behalf.
All items are dispatched upon receipt of payment. As soon as the funds have cleared, you can generally expect to receive delivery within 1-3 working days. Postage to the UK is calculated and added automatically . If you are unsure whether you fall within this catchment area, please contact us for more details.
For orders outside of the UK, postage will be charged. We will contact you regarding costs etc but generally the pricing is as follows; (1) orders over £300 - free otherwise (2) europe - an extra £7.00 will have to be paid (more for larger items). (3) rest of the world - an extra £12 will have to be paid (more for larger items).. We will contact you automatically if you are ordering from outside of the UK. Please feel free to contact us for further details.